Errors

If errors occur in the conversion of job documents, they appear as messages on the server console and are also written to the server's "Log.nsf". The cause of these displayed errors is often an incomplete or erroneous definition of the job document. Frequent reasons are e.g. the lack of selection of a database or the documents, and errors in the definition of formulas or of the search filter. Always begin by checking your job document for completeness and errors in the definition.

When an error message appears, you always find an error number with the message. This error number helps our support to find the cause of the error more quickly. If you cannot resolve the error, please make a note of the error number and contact our support.