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Data protection

Effective as of: 01. March 2008

The SoftVision Development GmbH (hereinafter called 'SoftVision') is pleased that you have visited our website and are interested in our company, products and services. It is important to us to protect your personal data during handling throughout the entire business process. We want you to feel secure when you visit our Internet pages.

In the following, we explain what information SoftVision collects when you visit our website and how this information is used.

Personal Data
Personal data is specific information about personal or factual characteristics relating to a certain natural person or a natural person who can be specified. This includes information such as your real name, address, telephone number and date of birth. Information which cannot be directly linked to your real identity - such as favourite websites or number of users of a site - is not considered personal data.

Collection and processing of personal data
When you visit our web pages, our web servers always save the connection data of the computer connecting to our site for security reasons, a list of the web pages that you visit within our site, the date and duration of your visit, the identification data of the type of browser and operation system used, as well as the website through which you linked to our site. When you convert a document into the PDF format via our webserver, then this document will be saved temporarily during the conversion. Once the conversion is completed, all temporary files are deleted. We do not save the original nor the resulting files. Additional personal information such as your name, address, telephone number or e-mail address is not collected, unless you provide this data voluntarily, e. g. as part of a registration, survey, competition or an information request.

Utilisation and passing on of personal data
We use the personal data which you have made available to us exclusively for technical administration of the web pages and to fulfill your wishes and requests - thus primarily for fulfilment of a contract concluded with you or to answer your request.

Only when you have previously granted your approval or - if so stipulated by legal regulations - have not raised an objection do we also use this data for product-related surveys and marketing purposes.

SoftVision does not share, sell, transfer or otherwise disseminate your personal data to third parties, unless this is required for the purpose of the contract or unless you have given express consent to do so. For instance, it may be necessary to pass on your address and order data to our contractors when you order products.


Use of cookies
"Cookies" are small files that enable us to store information related to your PC and you, the user, specifically, while you visit one of our website. Cookies help us to determine how frequently our internet pages are accessed as well as the number of users. And they help us configure our offers so that they are as convenient and efficient as possible for you.

On the one hand, we use what is known as "session cookies", which are stored exclusively for the duration of your visit to one of our internet pages. On the other, we use "permanent cookies" to retain information about visitors who repeatedly access one of our internet pages. The purpose of using cookies is to be able to offer you optimal user guidance as well as to "recognize" you and thus be able to present (as much as possible) diversified internet pages and new contents during repeated use. The content of a permanent cookie is limited to an identification number. Name, IP address, etc., are not saved. We do not create an individual profile of your online activities.

Using our products and services without cookies is not possible. You can delete cookies from your PCs hard drive at any time (directory "cookies"). Please, note that in this case you will have to expect a limited page presentation and limited user guidance.


SoftVision takes all of the necessary technical and organisational security measures to protect your personal data from being lost or misused. For instance, your data is saved in a secure operating environment which is not accessible to the public.

We hereby notify you that it is technically possible for third parties to gain access to information that you are transfering between your machine and our server. For this reason, we strongly recommend never to send confidential information in this way.

Should you wish to contact SoftVision by e-mail, we would like to point out that the confidentiality of the information sent cannot be guaranteed. The contents of e-mail messages can be read by third parties. We therefore recommend you to send us confidential information only by postal mail.


Right to information
Upon written request, we will inform you what personal data (e.g. name, address) we have saved on you.

If you have questions in regard to the processing of your personal data, please, contact the SoftVision data protection officer. He and his team are also available to help with information requests, take suggestions or handle complaints.

SoftVision data protection officer:
Bernd Engelhardt
SoftVision Development GmbH
Kurfuerstenstrasse 15-17
36037 Fulda